Last updated: October 2026

Data Deletion

How to ask Woovli to delete your data, including the Facebook and Instagram data we receive when you connect your Facebook account.

How to request deletion

Option 1: Remove Woovli in Facebook

In Facebook, go to Settings & privacy > Settings > Business integrations, find Woovli and tap Remove. Tick the option to delete the data Woovli has, then confirm. Facebook tells us straight away: we delete your Meta access tokens immediately and stop accessing your ad accounts.

Option 2: Email or WhatsApp us

Email privacy@woovli.com from the email address registered on your Woovli account, with the subject “Delete my data”. Or message us on WhatsApp.

What happens next

We confirm your request within 2 business days.
We delete your data within 30 days, including your Facebook and Instagram data.
Records that Kenyan law requires us to keep are kept: payment records (M-Pesa transaction references and Woovli subscription payments), which Kenyan tax and financial record-keeping law requires us to keep. Everything else is deleted.

More information

Our Privacy Policy explains what data we collect, including Facebook and Instagram advertising data, how we use it, and your rights under the Kenya Data Protection Act 2019.